Returns & Exchanges

At Loyal Coffee, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all non-perishable items.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or ship your replacement item within 5-7 business days.